Never lose another job to voicemail.
Toby answers every call you miss, has the conversation, and books the quote into your calendar — while you're still on the job.
When you miss a call
- Rang out on your mobile · diverted to Toby · 2:14 pm
- Toby
G'day, you've reached Wattle Plumbing. I'm Toby, an automated assistant. What's the job?
- Caller
Yeah, our hot water's gone.
- Toby
No worries. Can I grab your name and the address?
- Caller
Dave, 14 Ocean Street, Chermside.
- Toby
Thursday at nine for a quote?
- Caller
Yeah, that works.
- Booked · in your calendar
What every caller hears, automatically.
Or have a go yourself
- Toby: G'day — Toby here from Demo Plumbing. What's the job?
Want Toby picking up your missed calls? Leave a number and we'll give you a bell.
Only used so we can call you back — nothing else, and never passed on.
Or have Toby ring you
Toby answers as a demo business, not yours — the trade, the suburbs and the prices are made up. Nothing here books anything with anyone real.
It gets better every month it works for you.
Toby is a self-improving receptionist. Every month it grows to fit your business — your jobs, your services, and the questions your customers actually ask — by reading back every conversation it had for you and retuning its own wording to match.
An optional add-on at A$39 a month, on top of your plan. There's nothing for you to do. Every change is recorded and can be undone, and the rules that keep Toby careful are never part of what it can change.
You keep working.
Divert your missed calls to Toby's number. That's the only thing that changes.
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They ring. You're busy.
You're under a house or up a ladder, so the call rings out and diverts to Toby. Nothing about the way you use your own phone changes.
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Toby picks up.
He answers on the first ring1, before they scroll to the next tradie, and talks to them the way a person would — what the job is, where it is, and when suits them.
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The quote lands in your diary.
The visit is written straight into Google Calendar2, and you get a text with their name, address, and mobile number.
Step three, on your phone.
New booking · Thu 21 Aug, 9:00am
- CustomerDave Whitfield
- Mobile0412 345 678
- Address14 Ocean St, Chermside
- JobHot water not working
What Toby texts you the moment a job is saved.
Same missed call. Two endings.
A hot-water swap is two to four thousand dollars. Toby's share of the one he caught is thirty-nine.
How it goes without Toby
- Rang out
- No voicemail
- Nothing said. Nothing sent.
- They ring the next bloke on the list
You find out at knock-off, if you find out at all.
How it goes with Toby
- Rang out · diverted to Toby
- Toby
G'day, you've reached Wattle Plumbing — what's the job?
- Caller
Our hot water's gone.
- …the rest of it, handled
- Booked · in your calendar
You find out by text, with their mobile attached.
In our own end-to-end test runs, 90% of simulated callers finished with a booking in the diary, no double bookings and no false confirmations. That is a test-harness result on invented callers, not a customer statistic — Toby has no customers yet.
It won't embarrass you.
The careful part is most of what Toby is.
Double-booking
Two jobs can't take one slot.
Your calendar and your existing bookings are checked in the same locked step that saves the job, so two callers saying yes at once can't both get nine o'clock.
Honesty
It can't invent a booking.
Toby is only allowed to say a customer is booked once the job has actually saved. If it hasn't, the customer is told so and asked again.
Emergencies
It knows a burst pipe.
Gas, flooding, or no power, and Toby stops trying to book a quote. It tells the caller who to ring right now3.
A real person
Ask for a human, you get one.
Say you'd rather talk to a person and Toby stops selling, tells them you'll ring back, and texts you their number and what they wanted4.
Curated to your business.
Every word Toby says is built from how you actually work.
Your trade
Curated, not configured.
Your hours, your suburbs, how you talk, and the jobs you turn down are written into Toby before it answers a single call. It books quote visits, not the work itself.
Setup
Set up with you, not sent to you.
Six questions about how you work, over the phone, then it's running. There is nothing to install and nothing to learn.
Your number
Your own Australian number.
A real Australian number that takes the diverted call and has the conversation out loud. Your own number stays exactly as it is.
What's a missed call costing you?
Type your own calls, job value and close rate and see the number for yourself — no assumptions, ten seconds.
You pay when the work lands.
A small monthly fee keeps your number live. Everything after that comes off jobs Toby actually books.
A$149 a month+ A$39 a booking
That's it — no tiers, no contract, no setup fee. A hot-water swap is two to four thousand dollars, and Toby's share of the one he caught is thirty-nine.
Per business. The A$149 covers your number, the setup, and every call. Bookings are added up at the end of the month. Early pricing, subject to change before general availability. Running more than one crew, or more than one number? Ring and we'll talk it through.
- ✓Your own Australian number
- ✓Written around your trade, suburbs, and hours
- ✓Google Calendar, both ways
- ✓Booking, cancellation, and reschedule alerts
- ✓Customer reminders the day before
- ✓Every call included5
- ✓Nothing charged for a booking Toby didn't make6
- ✓Nothing charged if the customer cancels within 24 hours6
- ✓No lock-in contract, no setup fee, month to month
Toby improves itself + A$39 a month
Toby is a self-improving receptionist. Every month it grows to fit your business — your jobs, your services, the way you talk about pricing, and the questions your customers actually ask.
It does that by reading back every conversation it had for you that month and retuning its own wording to match.
Optional, and there's nothing for you to do. Every change is recorded and can be undone, and the rules that keep Toby careful are never part of what it's allowed to change.
Get started.
No card needed — we set you up and invoice you. Sign in with Google and you can do the whole thing yourself in about five minutes.
Rather we did it for you? Leave your details and we'll ring you today.
- Toby answers the diverted call and speaks to the caller himself. Answer and response times are measured in internal testing and depend on the mobile network. ↩
- Requires a Google account. Two-way sync means anything you enter in your own calendar also blocks Toby from offering that time. ↩
- Toby is not an emergency service. It gives the caller the emergency number you nominate, or 000, and says so out loud. ↩
- Toby hands off whenever a caller asks for a person; it cannot promise a call-back time nobody can keep. Texts Toby sends — confirmations and reminders — honour STOP on the spot and are blocked from then on, as the Spam Act 2003 (Cth) requires. ↩
- Fair use. Daily call and message limits apply to stop an automated caller running up a bill, and sit far above ordinary trade volumes. ↩
- A booking is one Toby puts in your calendar himself. Bookings you enter yourself are never charged, and neither is one the customer cancels within 24 hours. Bookings are added up and charged at the end of each calendar month. ↩